OWNERSHIP

• By acting responsibly, the goals as well as the results are pursued and achieved.
  This is always oriented to the effective and efficient solution of problems
• Conscious perception of one's own role in the team, in the company and towards customers

EXECUTION & DELIVERY

• Reliable scheduling & quality through measurement, analysis and improvement of our processes
• Establishment of priorities which will be pursued continuously in the event of adjustments off the processes
• Teamwork is essential to create sustainable processes and achieve goals in the long term

COMMUNICATION & ENGAGEMENT

• Communication, not only in the team but also with customers, plays a central role
• Through effective communication it is possible to involve others and thus guarantee successful cooperation

PEOPLE MANAGEMENT & DEVELOPMENT

• Focus on employee engagement, motivation and professional development
• The development of skills and autonomy is promoted, as well as team culture and teamwork

CUSTOMER LOYALITY

• Customer satisfaction is a fundamental factor in achieving our results and is
  guaranteed by loyalty as well as orientation towards the customer

SENSE OF BELONGING, INTEGRITY & RESPECT

• Respect and helpfulness towards others
• Teamwork through a sense of belonging and integrity
• Professional community